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  Cancellation Policy   Substitution Policy  

Due to the inherent costs of establishing, holding, and refilling participant slots along with associated administrative costs, the following cancellation charge schedule has been established:

  • 3 to 6 weeks prior: participant will be charged 50% of program fee.
  • Within 3 weeks: participant will be charged 100% of program fee.

Cancellation fees are based on the number of weeks from the class start date of the first session. All cancellation notices must be received in writing (e-mail communication will suffice).

 

*Qualified substitutes for registrations 
     can be accommodated with advance
     written notice prior to the start of the
     program. 

*After the start of the program, all 
     requests for substitution will be
     for consideration only by 
     Carleton & Company.